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Privacy

Last Update 27/03/2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.We implement appropriate security measures to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure.

For the purposes of this Privacy Policy

Account means a unique account created for You to access our Service or parts of our Service. Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are , and scripts to collect information and to improve and analyze Our Service.

Personal Information:


We collect your personal information so that we can provide you with better services. After registering on our website, we recommend that you complete your profile, So that you can complete your work without any interruptions.
We collect personal information from you so that we can provide you with better service.
If you upload your personal information incorrectly for any reason, you will be responsible for it.
We may use your information for our website, essential and government purposes.

Use of personal information

At times we conduct on-line surveys to better understand the needs and profile of our visitors. When we conduct a survey, we will try (but are not obligated) to let you know how we will use the information at the time we collect information from you on the Internet. We retain complete anonymity in all analytics and none of the personally sensitive information is used, except in a limited set of circumstances (e.g. if Website is asked by a Court of law to produce the same). You recognize and understand that there is no compulsion on you to provide us with your Personal Information and any and all Personal Information provided by you to us is with your full consent, own volition and desire to provide such Personal Information.

Appointment

When you make an appointment, if you self-appoint, the information for the appointment will be taken from your profile. For others appointment, you only need to provide the client's name. The rest of the process will remain the same.

Membership Card

1. Information We Collect
We may collect the following types of personal information from you:

  • Full name
  • Mobile number
  • Email address
  • Residential address
  • Age, gender
  • Health-related information (if voluntarily provided)
  • Usage data (e.g., browsing behavior on our site)
  • 2. How We Use Your Information
    We use the collected information for the following purposes:
  • To register you for our Health Membership Card program
  • To provide you with relevant healthcare-related services and offers
  • To communicate with you regarding your membership
  • To respond to customer service inquiries
  • To send you updates, promotions, and offers
  • To improve our website and user experience
  • To comply with legal obligations
  • 3. Sharing of Information
  • We may share your information only in the following cases:
  • With our partner hospitals, clinics, and pharmacies for service delivery
  • With third-party service providers (e.g., SMS gateways, email providers)
  • With government authorities if required by law
  • With your consent or at your direction
  • We do not sell your personal information to third parties.
    4. Use of Cookies
  • Our website may use cookies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.
  • 5. Your Rights As a user, you have the right to:
  • Access your personal information
  • Request corrections to inaccurate data
  • Raise concerns or complaints regarding data usage
  • Prescriptions:

    This Prescription Privacy Policy outlines how we collect, use, protect, and share your prescription and medication-related information. We are committed to maintaining the privacy and security of your health information. Information We Collect We may collect the following information related to prescriptions: • Effective Date, Clinic Name, Address, Contact Email, Phone Number

  • Doctor name and details.
  • Patient name, contact details, and date of birth.
  • Medical history relevant to prescribed medication.
  • Details of prescriptions issued, including medication name, dosage, duration, and prescribing physician.
  • 'Persistent' or 'Session' Cookies

    Cookies can be 'Persistent' or 'Session' Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below: Necessary / Essential Cookies Type: Session Cookies Referred as "We" or "Us") is sensitive to privacy issues on the Internet. It is therefore important for you to know how the information we receive from you on the Internet is treated. Respects your privacy and recognizes the need to protect the personally identifiable information i.e. any information by which you can be identified, (such as, name, address, telephone number, etc.) ("Personal Information") you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our website.

    Use of Cookis

    Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which websites send to the browser on your computer to facilitate your next visit to our Website. The information we collect and analyze is used to improve our service to you. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our Website. We use cookies to personalize your experience on the Website, and with respect to advertisements. We may also use such cookies to display an advertisement to you while you are on the Website. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website.

    Linked Websites

    Further, our website may contain links to third parties.We are not responsible for the content or the privacy practices employed by other sites. We are not responsible for the protection and privacy of any information which you provide whilst visiting other sites and such other sites are not governed by this Policy. We advise you to read their privacy policies before providing your Personal Information to such sites.

    Payment

    All payments are arranged to be executed by you through a secured Payment Gateway. Website/We do not have the ability to interfere and do not interfere with the payment gateway mechanism. Website/We have no access to the data that you may enter for making the payment through the payment gateway. By creating a link to a payment gateway, We do not endorse it, nor We are liable for any failure of products or services offered by such payment gateway. Such payment gateway may have a privacy policy different from that of ours. All failures/ errors/ omissions of the payment gateway shall solely vest with them. You hereby consent that you shall not sue Website/Us for any disputes concerning any wrong doing of the payment gateway.

    Data Security

    We take appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your Personal Information from unauthorized access and improper use or disclosure. Please contact us to obtain names and addresses of the specific entities that shall have access to your Personal Information in a given transaction. We will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.We implement appropriate security measures to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure.

  • Changes to this Policy
  • If our Privacy Policy changes in the future, it will be posted here and a new effective date will be shown. You should access our Privacy Policy regularly to ensure you understand our current policies.